Vigilance

DCB Bank Limited has a zero-tolerance approach against incidences of fraudulent activities, corruption, and unethical practices. The mission of the Bank’s Vigilance department is to proactively prevent, detect and address complaints or escalations and ensure maximum transparency and integrity across the Bank’s operations.

Complaints & Escalations

• Employees may directly report instances related to workplace misconduct, malpractice or irregularity to the Vigilance department at vigilance@dcbbank.com.
• Customers, vendors and stakeholders may escalate suspect incidents related to fraud, corruption or unethical behaviour to the Vigilance department at vigilance@dcbbank.com.
• An anonymous and confidential mechanism of Whistle-blower is available for employees and other stakeholders to report issues without fear of retaliation at whistleblower@dcbbank.com.

Every complaint, whether internal or external, is reviewed with the utmost concern and best effort. The Vigilance department is tasked with ensuring fair investigation, prompt action and complete confidentiality, reinforcing the Bank’s culture of integrity and accountability.