Convenient Banking! Anytime, Anywhere
DCB Bank is available on WhatsApp, a variety of features makes this quick and convenient. Enjoy instant messaging and safe banking, no matter what your location. Access a range of features conveniently through the familiar WhatsApp interface, financial management at your fingertips.
Try it out! A simple one-time registration for DCB bank on WhatsApp involves giving us a missed call on 9811612144 from your registered mobile number. This service is offered free of charge.
The Bank shall send a confirmation SMS to inform you to register your interest with the Bank via WhatsApp. Click the link and register, or save 8657697777 (the DCB Bank number for WhatsApp chat) to your contact list and send us a ‘Hi’ message from your registered mobile.
Highlights
Features available for Savings Account and Current Account
- Check your account balance instantly
- Get a mini statement of your last 5 transactions
- Send the account statement instantly to your registered email ID
- Request for a cheque book
- Stop cheque payment
- Enhanced card security feature to block and unblock DCB Cards
- Book DCB Fixed Deposit in few clicks
- Transfer money overseas through DCB REMIT
- Positive Pay for high value cheques
- Locate DCB Bank ATMs and branches
Features available for DCB Home Loan and Business Loan
- Statement of accounts
- Interest Certificate
- Repayment schedule
- Outstanding principle balance
- EMI amount and due date
Features available for DCB Gold Loan
- Rate of interest
- Sanction limit
- Overdue Interest
- Unutilized amount
Frequently Asked Questions
DCB Bank has enabled banking services via WhatsApp chat. Enjoy a range of banking services from your phone!
For WhatsApp users, the Bank has a dedicated mobile number to receive and reply to your banking requests via WhatsApp chat. Get information about your DCB Account balance, request for account statement, request for chequebook, block/ unblock DCB Cards, overseas remittances and positive pay. Give a missed call to 9811612144 from your mobile number registered with DCB Bank. The Bank shall send a confirmation SMS to inform you to register your interest with the Bank via WhatsApp. Click the link and register, or save 8657697777 (the DCB Bank number for WhatsApp chat) to your contact list and send us a ‘Hi’ message from your registered mobile.
Only one registered mobile number can be used for WhatsApp banking.
WhatsApp as a company state that it provides end-to-end encryption for its communication; their website and app provide details on the secure protocols used. You are advised not to share confidential information such as your DCB Card PIN and banking, email and other sensitive passwords in the WhatsApp chat with us.
The chat with DCB Bank will give you a range of services by serial number. Simply reply to the chat with the relevant serial number in your chat reply.
You can get your account balance, transaction history, request for account statement to be emailed to you, request cheque book, stop a cheque payment, and block/ unblock a DCB Card.
To use DCB Bank on WhatsApp, you have to update the mobile phone number for your DCB Bank account. Please note the WhatsApp chat can be used only on a mobile number that is registered with DCB Bank.
In such a situation, please update a different phone number for each DCB Customer ID. Please note that this WhatsApp chat facility is enabled only when the registered mobile number is linked with one DCB Customer ID.
No charges are applicable from the Bank or WhatsApp mobile application.
DCB Customer Care
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